Hi I am using Dawn themes - i want the products on each of my pages to stay in a particular order - they seem to move around - when a product goes out of stock they are hidden - but when they come back in stock they don’t go into the position I want them - is there a way of locking them.
On product grid - i have the sorting option switched off for each page
I have sorted the products ‘manually’ in each collection - but they don’t stay
Any ideas
Hey @smilecards
Dawn with a true manual sort doesn’t hide or move sold-out products, it just leaves them in place with a sold-out badge. So something else is controlling these collections and overriding your manual order, and it’s almost always one of two things: either the collections are Automated (condition based) rather than Manual, in which case your drag and drop order never sticks because the collection keeps re-evaluating itself, or you’ve got a sort/hide app installed that’s resorting them.
Check both: open each collection under Products > Collections and confirm the Sort dropdown says Manually with no conditions set, then scan your installed apps for anything mentioning “sort” or “out of stock.” If it’s an app, most of them have a setting to restore products to their original position on restock, so switch that on or remove the app.
Best,
Moeed
Yes the sort dropdown is Manually for all collections. And no app that says sort or out of stock!
Hi @smilecards,
The reason your products are moving is that they are being completely hidden when they go out of stock. When a product leaves a collection and comes back, Shopify treats it like a brand-new item and forgets its old spot.
The easiest fix is to stop hiding out-of-stock items completely. Let them stay in the collection with a “Sold Out” badge. The Dawn theme will naturally keep them locked in your exact manual positions, and they won’t move when you restock them. If you don’t want sold-out items cluttering the top of your page, just manually drag them to the very bottom of the collection, and they will stay put.
Hope this helps,
Hi, @smilecards
This is Vineet from Identixweb, a Shopify Development Agency.
The easiest fix is to stop hiding out-of-stock products and instead change the collection sort to keep them at the end.
In Shopify, go to the collection and keep Sort = Manually, then use either theme code or a small app to push sold-out products to the bottom instead of hiding them. Shopify does support manual sorting inside collections, but hiding/restocking can mess with the visible order.
Hi @smilecards ,
If your collection is set to Manual sorting, products should normally stay in the order you arrange them. If they’re moving when restocked, it’s often caused by a third-party app that hides/re-adds out-of-stock products or automatically reorders collections.
Check Collection → Sort → Manually and review any inventory, merchandising, or collection management apps that may be affecting product order.
Hello @smilecards
If the collection is using manual sorting, product order will remain fixed. One thing to investigate is whether any apps are automatically sorting colections or products by inventory, sales, or other rules.
Also check your collection settings to make certain that they are set to Manual and aren’t automatically switching to another Sort by. If you hide out of stock products and bring them back later, you might want to just keep them visible and use badges instead, this will help keep the order of the collection more consistently.