Products not available when changing language

Topic summary

Issue: Switching the storefront language to German makes products show as “Not Available” and prevents adding to cart. The user wonders if a translation app is causing it.

Checks suggested: Another participant advised verifying product availability by Market (Shopify’s regional selling settings). The original poster confirmed products are enabled for all selected Markets, so Market settings are not the cause.

Latest update: Shopify Support indicated it may be a theme/code issue but could not pinpoint the exact source.

Context/terms: “Markets” in Shopify control where products are sellable by region; the problem appears only when changing the language, not the Market.

Status: Unresolved/ongoing. Open questions remain whether the translation app or custom theme code is causing products to be flagged unavailable when the German language is active. No attachments or code snippets were provided.

Summarized with AI on January 6. AI used: gpt-5.

Hello!
I have a huge problem on my online shop.
Whenever I change my shop from the default language to german the products suddenly are ‘‘Not Available’’ and I cannot put them in my cart anymore.
Is it a bug from the translator app or something else?

When you edit a product in the Shopify backend you could check which markets are selected. Maybe Germany is not selected.

Hello Ole

Thann you for your reply. Its not a problem of the markets. Its online for every Market I have chosen.

The Shopify Support told me it might be a error in the code, but couldnt tell me what exactly.