Products not clickable from some mobile devices

I am experiencing issues when trying to click into the product from a collection grid only on only some mobile devices. It’s does not appear to be an iPhone vs. Android issue. Debut theme.

Anyone else experience this or know how to begin troubleshooting?

1 Like

Hi @MicheleA ,

I have tested on both IOS and Android, all works fine when you click the product from the collection page.

If it doesn’t work on some devices, you can clear the cache or open an incognito tab to check.

Because maybe the cache of the previous app or theme caused the error.

Hope it helps!