Products not showing all in collection — mobile view shows only 11 instead of full set

Technical Q&A

Topic summary

A Shopify store owner reports a mobile-specific display issue where only 11 products appear in a collection, despite having 15+ products total.

Configuration attempts made:

  • Set products_per_page to 36 in theme editor
  • Modified collection.liquid to force limit of 100
  • Cleared cache and tested across devices

Current behavior:

  • Desktop: All products display correctly
  • Mobile: Only 11 products load

Technical context:

  • Theme: Dawn (customized version)

Suspected causes:
The user questions whether an AJAX limit or lazy loading bug might be responsible for the mobile-only limitation.

The issue remains unresolved, with the poster seeking technical insights or known fixes for this platform-specific rendering problem.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

Hello,

I’m experiencing a display issue on my collection page. I have over 15 products in the “my collection” collection, and I’ve already:

  • Set products_per_page to 36 in theme editor

  • Tried modifying the collection.liquid section to force limit 100

  • Cleared cache and tested on mobile and desktop

On desktop, all products show correctly.
But on mobile, it only loads 11 products, even though more exist.

➤ Theme: Dawn (customized)

What could be causing this? Is there an AJAX limit or lazy load bug?

I’d appreciate any technical insight or known fixes.

Thank you!