Everything was fine until today when there was some sort of syntax/JSON error.
Now, some of my products aren’t showing up when I go to enable them. They’re just… not there.
Additionally, I have some unlinked products but when i search for them, they aren’t available to link.
I’m so confused with this.
Hi @d-jemmes
What are the specific syntax/JSON error? Can you share them? Can you share your website and password
I’ve had the same error today, most of the day anyways. When it would let me into the app, most the pics wouldn’t load and if I refreshed, I’d get the error again for hours. I’m finally not getting kicked out and needed to link some new products, but they aren’t showing up in marketplace connect at all. I’ve had trouble with this app for the past week, ever since installing it. Idk what to do. I really need this app, but it has given me much trouble and has not linked my products smoothly at all.
okay well, i’m glad to know it’s not just me. sorry you’re having this
frustrating experience too!
Hi,
JoyV here from Marketplace Connect support.
Our developers have resolved this display issue in the app. If you’re still encountering the problem, please don’t hesitate to contact us at
marketplace-connect@shopify.com . We’re here to assist you further!
Have you figured out how to resolve this?