Hello Shopify Support Group,
My products are visible on the backend (admin view) in collections. But not visible on the live page. Some collections show 3 items when there are 13 items. Below is the direct link for reference.
Urgent Support will be highly appreciated.
Hi @ZS14 ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with adding products to the shop, to ensure this gets resolved. To ensure I’m fully understanding, have the recently added products been made available to the online sales channel?
If not, this step would be necessary for products to populate on the storefront. I recommend checking out our Adding and Updating Products documentation for steps on how to complete this. It outlines however, you can:
Head to the Products section, from within the Shopify admin.
Click the product’s name to open its details. The product is available to the sales channels listed in the Product status section.
Set the product status as active.
Click Manage.
Select the channels and apps to make the product available to.
Click Done.
Click Save.
Once this has successfully been completed, you can head into Online Store > Actions > Preview to ensure the products are populating as expected. If however, you don’t see products appearing on the storefront after completing those steps, please feel free to Contact Support. This will allow our advisor team to investigate further and ensure it’s resolved as quickly as possible.
Please let me know if you have any other concerns!
