Products per page setting not displaying correct amount

The Collection product grid in all free 2.0 themes seems to have a bug with displaying the correct number of products as set in the admin. In the attached screen, this theme (Dawn) is set to display 12 products, yet only 7 appear:

And each amount iteration is off too, e.g. 16 displays 9.

Am I missing something obvious? I double checked 1.0 themes (Debut), and it works correctly, but all 2.0 themes have the same issue.

Thanks

4 Likes

Hello there

It sounds like you are experiencing a bug with the product grid display in the Dawn theme in your Shopify store. This could be caused by a number of factors, such as a conflict with a third-party app or an issue with your theme code.

Here are a few things you can try to resolve the issue:

  1. Clear your browser cache and refresh the page to see if the correct number of products appear.
  2. Check your theme’s settings to make sure that you have set the number of products per page to the correct amount.
  3. Try disabling any third-party apps or plugins that may be affecting your theme’s product grid display.
  4. Contact the theme developer or support team to report the issue and ask for assistance in resolving it.

I am having the same problem, it shows the half, it has nothing to do with an app, is the theme that has an error, I selected 20 products and shows 10

3 Likes

I don’t know why (yet), but the issue seems to be tied to the filter, and selecting a filter option (available or out of stock) will make the grid show the correct number:

It also seems that a hacky fix is to first show the filter, check both available and out of stock, and then hide it, assuming you can do without displaying it.

2 Likes

having the same issue and also the total # of products shown is incorrect.

Issue #1:

Products are not displaying correctly on the grid. Settings: products per page: 20 and Number of Columns: 5. It is only showing me 10 products.

Issue #2:

When I get to page 5 it is showing me 11 products.

Issue #3:

I have 69 products in my collection and the screen is showing and my products total is showing 134.

2 Likes

weird thing, one of my collection (that btw has the same template) is showing the number of products per page and total correctly, I updated the theme to the new version but they didn’t fix this problem :disappointed_face:

Same exact issue over here - certain filters display the full amount, others do not. Has anyone found a solution to this yet?