Products show as sold out despite full inventory

Shopify Discussion

Topic summary

A user is experiencing two inventory-related issues:

Problems:

  • Products display as “sold out” despite having full inventory available
  • Need to disable inventory tracking entirely due to unlimited product availability

Attempted Solutions:

  • Another user provided Shopify’s official documentation on disabling inventory tracking
  • Suggested verifying that products are assigned to a location configured to ship to customers

Current Status:

  • The original poster tried the suggested solutions but reported they didn’t resolve the issue
  • The problem remains unresolved, with no further troubleshooting steps provided yet

An image was shared showing the “sold out” display issue, which appears central to understanding the problem.

Summarized with AI on October 23. AI used: claude-sonnet-4-5-20250929.
1

I need help in two aspects, how do I disable inventory tracking because I basically have an unlimited amount of products, 2nd, how do I make it so products dont show as sold out when they have full inventory

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2
  1. https://help.shopify.com/en/manual/products/inventory/setup/set-up-inventory-tracking
  2. Check that your products assigned to location which can actually ship to the customers.
4

i tried that and it didnt work