Issue: A newly created Shopify product is not appearing in Craftybase despite the two platforms being connected and multiple manual sync attempts.
Context: The product listing on Shopify includes availability, shipping amount, weight, price, and an image. The storefront password was removed to eliminate access restrictions.
Actions tried: Repeated manual syncs between Shopify and Craftybase; ensured required product details are present; confirmed site is not password-protected.
Request: Looking for troubleshooting suggestions to get the product to show in Craftybase’s product list.
Status: Unresolved; no responses or confirmed fixes yet.
I created a product in Shopify and I’m trying to import it into Craftybase. Shopify is integrated with Craftybase–they are connected. Even though I’ve manually synced the two multiple times, the product is not showing up in Craftybase. On the Shopify listing, we have a product available, a shipping amount, a weight, a price, and a picture. We have removed the Shopify password on the website. The product still will not show up on our products list in Craftybase.
Any suggestions?