Proper App Category for Listings+Orders+Inventory+Shipping

Hi team, wondering how to classify our app. My company does the following for our partners through the Shopify API, and with the recent change deprecating custom apps, we want to just create a public app:

  • list products
  • update inventory
  • receive and fulfill orders from our warehouses
  • handle customer inquiries and order issues

What category should I choose for a full-service app like this? Under “Orders and Shipping”, we pretty much do all of those things, and the app registration page wants me to pick a sub-category.

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Hey @robert.bailey ,

Yeah, this is a bit tricky with the new public app rules. Since your app touches product listing, inventory updates, order fulfillment, and customer inquiries, it makes sense to put it under “Orders and Shipping”. For the sub-category, the most impactful choice would likely be “Order Management / Fulfillment” because that signals to merchants that your app can handle both order processing and inventory efficiently. You could also consider “Inventory Management” if syncing stock is a bigger pain point for your audience.

Sometimes choosing the sub-category that hits the merchant’s most immediate operational pain gets you noticed faster :wink:.

hey!
If your app handles listings, orders, inventory, and shipping, the closest built-in category is usually Orders and shipping or Inventory management — pick whichever represents the primary use case most merchants would install it for.

Shopify’s app store only lets you choose one primary category and a couple of secondary ones. I’d go with the category that matches the problem merchants are actually searching to solve. If it’s mostly about multi-channel listing and order sync, “Orders and shipping” tends to get more relevant traffic than a generic “Store management” pick.