Public /products.json endpoint flickering availability

Technical Q&A

Topic summary

Users are experiencing inconsistent variant availability data when querying Shopify’s public /products.json GET endpoint. The issue began recently (within the last day or two).

Problem Details:

  • The same products and variants show as “Available” in one API response, then “Unavailable” seconds later
  • This flickering behavior affects multiple Shopify stores
  • Users rely on this endpoint to monitor product availability across different websites

Current Status:

  • Multiple users have confirmed experiencing the same issue
  • Uncertainty exists about whether this requires a fix from Shopify
  • The discussion remains open with no resolution or official response yet
Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.
1

I monitor product availability on some websites that use Shopify by calling the public /products.json GET endpoint. Recently (yesterday) I experienced that a lot of stores are inconsistent in the availability of their variants.

The same products and variants of different stores appear on the response sometimes as Available but seconds later as Unavailable.

Does somebody else noticed this issue?

I don’t know if we need Shopify to fix this issue

Thanks in advance!

1 Like
2

This bug is driving me crazy. Please look into this!

1 Like