Purchase in store only but viewable online

Shopify Discussion

Topic summary

A merchant wants to display certain products online for visibility purposes while restricting purchases to in-store only.

Proposed Solution:

  • Create a custom product page template that removes the checkout/buy button
  • Remove unwanted sections from the template
  • Add a text section directing customers to visit the physical store or contact support for purchases

Implementation:
Shopify’s Help Center provides guidance on creating new product page templates for this customization.

Status: Solution provided, awaiting merchant implementation.

Summarized with AI on November 7. AI used: claude-sonnet-4-5-20250929.
1

I am looking to make certain products available to view online but cannot be purchased. They are available for purchase in store only. For example:

Screenshot 2024-07-25 at 1.07.45 PM.jpg
Screenshot 2024-07-25 at 1.07.45 PM.jpg2118×644 98.6 KB

These are products we have to sell in store, however we want customers to know they are available.

Thanks!

2

Hey there! For products like these ones you can create a separate product page template and edit it so that the checkout/buy option is not available. You can learn more about creating a new product page template in our Help Center. Simply remove the sections you don’t want to show and you can add in a text section that you can customize to direct customers to shop in store or contact support.