My sync button is spinning. It keeps spinning but nothing comes over. I’m going to revisit the mapping button. We also do our purchase orders in stocky.
Topic summary
Stocky purchase orders for inventoriable products sync to QuickBooks Desktop (QBDT) creating a payable, but the item cost is incorrectly mapped to an expense (e.g., Freight and Shipping) instead of an Inventory Asset. Stocky is Shopify’s PO/inventory app; QBDT is QuickBooks Desktop; Inventory Asset is the balance sheet account that should hold inventory until sold; COGS is recognized at sale.
Workaround reported:
- In QBDT: Lists > Item List > search “Shopify Received Items” and change its account mapping to an Inventory Asset account.
- Mapping Shopify “EXPENSE” to an Inventory Asset in QBDT also works; changing mapping in Shopify alone doesn’t affect this item.
Variability: Some users cannot find “Shopify Received Items,” possibly due to differing inventory setups, though they enter POs via Stocky.
Sync status: Several report the sync now takes ~30 minutes; others see a spinning sync button with no data. Screenshots of a working setup were shared; images are central for configuration context.
Actions/next steps:
- Verify QBDT classes, account mappings, sales tax, and Shopify-QBDT connection.
- Note: Shopify inventory adjustments do not reflect in QBDT.
Outcome: No official fix; the thread remains open with a QBDT-side mapping workaround in use.