Hey guys,
I have a question regarding the newsletter confirmation email.
After I send out a test email to myself for ‘customer email confirmation’ I receive an email with a ‘Subscribe’ button, and when I press ‘Subscribe’ it takes me to a 4 0 4 on my website page. I don’t want it to go to my website but just show a “Thanks for subscribing” in the email page itself. How do I fix this?
Thanks in advance,
Danna
Hey Mario! @r8r
I have a question regarding the newsletter confirmation email.
I send out a test email for ‘customer email confirmation’ I received the email and when I press on ‘Subscribe’ (see pic 1 attached) it takes me to a 404 website page (see pic 2 attached). I don’t want it to go to my website but just show a “Thanks for subscribing” in the email page itself (see pic 3 attached). How do I fix this?
pic1:
pic2:
pic3:
Thanks in advance,
Danna
Do you happen to have this code in your page header?
If you share your store (preview?) URL, we can have a closer look at it too.
Mario
Hey Mario,
This is the link to the 4 0 4 page :
Thanks!
Danna
Danna, you’re one of the very few people here, who actually have a case when they don’t share links to their site ^^ (Don’t get me wrong – i like the style of the site and a handful of the products from your books-section are actually next to me on my book shelf wall.)
Either way – I signe up for your newsletter and could not see any unexpected behavior – this is the link from my subscription confirmation email: https://please-knock.com/account/subscribe?email=arely.dooley31%40caninesoft.com&token=nVieYhn5MTJszYoVdQWsn5wvAqzLUuXa1-UlCm2dKdS1CF_hNntrIb-uA4E6G9o_EWBcaDZfKyIx9YXs1hdRCeev3LIzPdv7KtPqILbP8pA%3D – leading to this page:
Seems ok no me?
Hahaha thanks for sharing this with me Mario! :))
And regarding the “thanks for subscribing” page, I have 2 questions:
Thank you for subscribing to our mailing list.
You can unsubscribe at any time.
Unsubscribe
Will show in the email itself and not take me back to the website? Most subscribed confirmations I checked stay inside the email page
Thanks again
Danna
Hey Mario, did you get a chance to see my question above? @r8r
You may have double opt in enabled. Go to settings > notifications > email marketing. Depending where you’re located, double opt-in may be required by law.
If you enable double opt-in in your Shopify store and use a subscription app, then you need to update the double opt-in settings in the app. If the app doesn’t have a double opt-in option, then any customer who sign up are marked as a subscriber in your Customers section.
If you enable double opt-in, then you should update the newsletter form’s confirmation message in your online store so that customers know to check their email for a follow-up confirmation.
Hahaha thanks for sharing this with me Mario! :))
You’re welcome 
I had a look again at what you were asking … now, you can modify the content for the subscription confirmation email. You will find the liquid code in the Shopify dashboard at Settings > Notifications > Email Marketing / Confirmation Email.
Now … what exactly do you want the content to be? Text is no problem by modifying title and body at the start of the text block:
As for the unsubscribe link – there is a customer.subscribe_url variable used in the template. I couldn’t find this documented anywhere actually … there might be a customer.unsubscribe_url or something like that, but thats really just me guessing.
However – do you really need the unsubscribe Link in the welcome email? It should be in every campaign mail anyways, if I remember correctly.
Not sure, if this helps you – did I miss anything?
Mario
Hey Mario! @r8r
You are right, there is no need for the 'unsubscribe" option on the “welcome page”.
So t obe more clear, what I really want is when they get the first email from the double-opt-in:
| Please Confirm Subscription If you received this email by mistake, simply delete it. You won’t be subscribed if you don’t click the confirmation ‘Subscribe’ button below. Subscribe |
|---|
That the moment they press on the Subscribe button, the text will change to "
Subscription Confirmed!
Your subscription to our list has been confirmed.
Thank you for subscribing
PleaseKnock
But I want message this to appear INSIDE the email itself and not take them back to the website. Is this also something that I can find in the liquid code? And if not, how can I change this?
Thanks again for helping!
Danna
