Agreed. I spoke with customer service this week about it. Their solution was to install a separate app that calculates shipping by weight and dimension. The kicker—that app costs an additional $30 a month. I can’t believe that such an obvious feature doesn’t already exist on Shopify’s platform. I’m beginning to think it’s intentional so that they can get more $$ from their customers by making them use extra apps. Incredibly disappointing.
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