Hi there! I have 3 different sized boxes I use for shipping; small box for 1 item, medium box for 2-4 items, and large box for 5+ items. These boxes are all different sizes so that’s important for shipping rates! I noticed I’ve been undercharging for shipping on orders with medium or large boxes bec…

Following. Dimensions and weight determine the cost of shipping. Why is this so difficult?

Just started selling hats this week, but now my customers will be charged for default poly mailer vs. a box? Or everyone has to pay the box amount instead of the poly mailer? This is extremely frustrating that this hasn’t been solved for by shopify.

Agreed. I spoke with customer service this week about it. Their solution was to install a separate app that calculates shipping by weight and dimension. The kicker—that app costs an additional $30 a month. I can’t believe that such an obvious feature doesn’t already exist on Shopify’s platform. I’m …

Seems to be the response! I am trying to figure out quickbooks and seems to be the same answer.

Incredible business plan to make people pay a bunch of extra money to keep other app developers alive, with such an incredibly basic functional business feature for a SELLING platform… just incredible. As if size didn’t really matter… well, in this case, it most certainly does. Preparing plans to sw…

I also have concerns, is it possible to add multiple delivery area in local delivery? I just want my shipping fee fixed per city postal codes, But the problem is shopify only allows 5 delivery area in local delivery is there a way where in I can add more city? Hoping for your response, Thank you so …

Has this topic been acknowledged by Shopify and if so, what is the status? On roadmap? and if so when is feature planned for deployment?

Still no response from them, It’s quite dissapointing…

I’m experiencing the same thing - Shopify please provide a response. I left WooCommerce for you - this is an urgent feature that needs to be addressed.

Questions about default packaging size and shipping rates?

Payments + Shipping & Fulfilment

SHOtime January 27, 2021, 10:50pm 15

I just did a bandaid where I placed all products that belong in a box as a flat rate shipping fee. It works for now but not ideal.

Topic		Replies	Views
How can I set up different package sizes for shipping calculations? Shopify Discussion	44	1187	June 23, 2025
How can we assign specific packages to particular products? Payments + Shipping & Fulfilment	129	1555	August 26, 2025
How can I correctly assign boxes to products for accurate shipping? Shopify Discussion	80	1007	February 20, 2025
Adding product dimensions or measurements Shopify Discussion	65	2447	February 17, 2025
Shipping rates that are displayed to the customer Shopify Apps third-party-apps	4	102	September 11, 2023

Questions about default packaging size and shipping rates?

Related topics