Here’s what I got after pushing them to give me a non-b*****t response. It was… another empty response. Alternatives to Shopify welcome, as soon as I have a day free I’m getting off. Can’t believe they don’t let you assign different boxes to different products. Hilariously inept.
"I understand that you’re looking to be able to associate specific packages to specific products. You’re absolutely right that there are plenty of forums of merchants that are requesting this feature and us here at Support would provide any additional details if they were known to us. I personally think we’re quite transparent when we can but in this particular situation I only know that Hepa has added your feedback into the feature request/feedback tracker.
Typically, if a request is made by many merchants and our team looked into implementing the feature into the platform but cannot - they usually post to let us Support Advisors know so that we can also inform merchants when they reach out to us via our support channels. For this particular request, we haven’t received any type of indication so truthfully, Hepa’s response of not having any sort of ETA is the most accurate.
Although Hepa or myself cannot promise that the request will become a feature for the platform, we can promise that we’re making your feedback heard by our developers and they’re taking our merchant’s feedback seriously. I know that this isn’t the response you’re looking for but I do hope that it provides a bit more context."