Issue: Order tracking in Shopify appears out of date over the past 2–4 weeks.
Symptom: Orders that have been processed and picked up by USPS still display only “tracking added” in Shopify, rather than showing USPS scans or in‑transit updates.
Behavior: When opening an individual order, it sometimes shows the package is moving (suggesting data exists but isn’t reflected in the overview). In other cases, it still appears unscanned even though the shipment left several days earlier.
Context: Reporter is certain parcels left the building and is asking if others are experiencing similar problems.
Evidence: A screenshot is provided showing the “tracking added” status.
Status and open questions:
Has anyone else run across a problem with Shopify not staying updated?
In the last 2-4 weeks we have noticed that some orders that have been processed and picked up and should have already been scanned by USPS are showing up as “tracking added”. In some instances if I click on the order it does then show that the package is moving. In other instances it’s like the package is still sitting here and has not been scanned which we know for sure it left the building several days prior.
