[RAILS APPS] Why my local NGROK can't be pull data order in back date

Shopify Apps

Topic summary

A developer using Ruby on Rails is experiencing issues pulling historical order data from Shopify’s REST API through a local ngrok tunnel.

Current Behavior:

  • API returns 200 status code (successful response)
  • Orders from the current month (August 2024) display correctly
  • Historical orders (from August 19, 2024, using created_at_min and created_at_max parameters) fail to appear when accessed via ngrok
  • The same API endpoint works when hitting the Shopify store domain directly

Technical Details:

  • Using Shopify API version 2024-07
  • Endpoint: /admin/api/2024-07/orders.json with date range filters
  • No errors appear in the code
  • Issue is specific to the ngrok local development environment

Status: The problem remains unresolved with no responses yet. The developer needs help understanding why ngrok prevents retrieval of backdated orders while direct API calls succeed.

Summarized with AI on November 6. AI used: claude-sonnet-4-5-20250929.
1

Hi All,

im using ROR , i wanna pull data order from REST-API ,

i try locally with ngrok, Shopify send results is 200 Status Code

but when i hit order in current month, the results is appear

i use the domain store → https://1a6261-0d.myshopify.com/admin/api/2024-07/orders.json?created_at_min=2024-08-19T00:00:00Z&created_at_max=2024-08-19T23:59:59Z → the result appear

when i use the ngrok local address → https://ngrok-.app/admin/api/2024-07/orders.json?created_at_min=2024-08-19T00:00:00Z&created_at_max=2024-08-19T23:59:59Z → not showing

there’s no error in my code

Screenshot from 2024-08-26 12-59-08.png
Screenshot from 2024-08-26 12-59-08.png1157×547 40.9 KB