Chose the Narrative theme for the design of a new site. Noticing that there is padding at the base each new page I create. I’ve checked each .liquid section that was created in each new page no issues that I can see (code taken directly from the Narrative theme sections directly). When all sections are removed it’s still there. Can’t see it in the header or footer code either.
Looking for the code to remove or reduce this. Thanks!
Hey, @creativedog .
Thank you for reaching out and posting this question!
I understand you’re looking to reduce the padding at the bottom of the page for the Narrative theme. Since you’re using a Shopify-supported theme, then this is something that our Theme Support can help you with. As long as your store is subscribed to a plan, you’re eligible to use the complimentary design time included with the subscription for making adjustments to your theme. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
I’d love to know when our Theme Support can help you resolve this. Keep me posted!
Hi There!
I did reach out to the Shopify team and the rep said that they didn’t know code well enough to help. Would you be able to look into it? Thank you @Elias !
Hi, @creativedog .
Thank you for following up!
I am aware that our general support team may not be able to assist you with adjusting the padding, as they aren’t familiar with coding. However, they are able to help send a customization request to our Theme Support team on your behalf, given that your store still have complimentary design time remaining.
As previously mentioned, we aren’t able to provide account-specific support via the Shopify Community so this isn’t something that I can look into at the moment. Please get in touch with our Support team again through the Shopify Help Center and request to have them send a customization request to our Theme Support team.
Keep me posted. Cheers!
