Rate my store's home page. (*Just Started*) I want suggestions!

[Serenova]

Rate my store’s page. 1-10. And I want honest opinions and suggestions. I used blender for the image. I don’t have the product in hand yet (in delivery), since I am dropshipping it. Here is link: https://cizdgx-tv.myshopify.com/ Password: 1582.

Also if you can, if you think if this is a good product to dropship?

[Bundler-Manuel]

Hi @Serenova to start with, I think it’s a good product to dropship but you need to ensure that the marketing process and strategies are on point.

In terms of suggestions for improvement, I think it would be helpful to add a few short clips or gifs displaying the products on the homepage

With regards to products on the homepage, try in dividing them into different essential categories like “best sellers” or “newest arrivals”

Add the social media links for the business at the bottom of the homepage too.

I hope you find these helpful!

[MooseDesk]

Hi @Serenova ,

Thanks for reaching out to the community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

Congrats on your store! Your store looks stunning. I can tell you have put a lot of effort into building this. However, I have some comments to make the good get even better. Here are some of my recommendations for better customer experience, please kindly check.

• About Us Section: Add a brief “About Us” section to introduce your store and provide a link to a dedicated “About Us” page. This will increase engagement and help customers learn more about your brand.

• Reviews/Testimonials: Once you have customer reviews, include a dedicated section to showcase positive feedback. This builds trust and encourages potential customers to make a purchase.

• Footer: Revamp the footer to include website navigation and store information. This enhances your legitimacy and helps customers find important details quickly.

• FAQ & Communication Widget: Add a FAQ page and a communication widget to provide support and address common customer questions.

I suggest exploring MooseDesk, a FREE LiveChat, FAQ & Helpdesk App that can help your support experience easier, better, faster!

With MooseDesk’s Omnichannel Support, you can engage with customers through live chat, manage inquiries with a robust ticket system, and provide quick responses via a WhatsApp button.

Or you can let customers resolve questions faster with in-built FAQ, Order tracking module, and more.

With FAQ builder, here are some of our templates:

FAQ page:

Contact us page:

As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.

Thank you for reading. Wish you nice day ahead

MooseDesk - All-in-one Shopify FAQ & Helpdesk App

[heddykhalifa]

Hey Serenova,

Heddy from Gameball: Loyalty Program & VIP here!

I took a look at your store, and here’s my honest feedback:

1. Overall Store Design and Layout (Rating: 6/10)- Positives: Your design is clean, and the navigation is simple, which is a great start for any online store. The product page is also not cluttered and looks easy to understand.

• Areas for Improvement: While the design is straightforward, it could use some personality to stand out in a crowded market. For example, adding a unique branding element, like a custom color scheme or more engaging graphics, could make it feel more polished and personal. Right now, it feels a bit generic, and you want to evoke trust and a sense of uniqueness to keep people engaged.
• Suggestion: Consider incorporating more dynamic elements such as banner images with catchy messaging or clear call-to-action buttons. You could also showcase social proof or user-generated content like reviews or customer photos once you have them.

2. Product Page (Rating: 7/10)- Positives: I like how clear and minimalistic your product description is. You’ve kept things simple, which is good.

• Areas for Improvement: The product image (created with Blender) is nice, but I would recommend investing in high-quality photos of the product in use (once it arrives). Since you’re dropshipping, potential buyers want to feel confident in what they’re purchasing, and images from the manufacturer or other stock photos won’t always cut it. Adding a video or a 360-degree view could help as well.
• Suggestion: Add more detailed product descriptions—perhaps some additional technical details or highlights (e.g., features, benefits, materials, how it’s used). Also, your product pages could benefit from showing the shipping time and returns policy clearly to build more trust with your customers.

3. Checkout Process (Rating: 5/10)- Positives: The checkout process is simple and user-friendly.

• Areas for Improvement: It’s crucial to include more trust signals throughout the checkout process—such as secure payment icons, a return policy, and delivery time estimates. Since you are dropshipping, some customers might hesitate, so it’s important to make them feel secure about their purchase.
• Suggestion: If possible, offer more flexible payment methods like Apple Pay, PayPal, or other local payment methods to make it easier for customers to purchase. You might also want to ensure your checkout process is fully optimized for mobile users.

4. Traffic and Conversion (Rating: 4/10)- Positives: You’re doing the right thing by opening the store and getting started, and you’ve clearly invested time in setting it up.

• Areas for Improvement: The biggest hurdle for most new stores is conversion, and it can be tough when you’re dropshipping without real product images. You’ll need to build trust with your visitors. Since you’re relying on ads and don’t have any social proof or reviews yet, it’s a tough sell.
• Suggestion: To boost your conversion rates, consider adding a loyalty program or incentives. This can be a good strategy to encourage repeat purchases. With Gameball, you could reward customers for signing up, making their first purchase, or leaving reviews—which helps you build credibility.

5. Is This a Good Product to Dropship?- Rating: 6/10: Without seeing the exact product you’re selling, it’s hard to give a definitive answer. However, if it’s a product that’s relatively easy to find from multiple suppliers and isn’t too niche, you may want to reconsider dropshipping it.

• Considerations: Since dropshipping margins are typically tight, you should focus on offering something unique or in high demand. Are there many competitors in the space? How will you differentiate your store from others selling similar products? Also, if you plan to rely on paid ads, make sure the product is something people are searching for and are willing to pay a premium for, as it might affect your ad spend efficiency.

Final Thoughts:- Overall Rating: 6/10. You’re off to a good start with your store, but there’s a lot of room for improvement in terms of design, content, and trust-building features.

• Suggestions: Invest in better product imagery and a stronger brand presence. Use social proof (reviews, testimonials) and gamify your loyalty program with Gameball to keep people coming back. Also, work on a more robust email marketing strategy to stay in touch with potential customers.

[PageFly-Kate]

Hi @Serenova ,

I’m Kate from PageFly - Shopify Advanced Page Builder App.

From my CRO expertise, I’d love to give you my suggestions for both stores as hereby:

• Have a favicon for your store

Whether you’re putting the final touches on your online store or it’s already up and running, don’t overlook the significance of adding a favicon! It’s a small yet crucial detail that can enhance your website’s appearance and reinforce your brand.

By including a favicon on your website, you can effectively communicate to your potential customers that they have arrived at your company’s page.

You can check this Shopify guide on how to add a favicon - https://help.shopify.com/en/manual/online-store/images/add-favicon

• Have a sticky header

If your website visitors are looking for a particular product while browsing, what’s the usual action they would take? They might have to scroll all the way up to the page’s top to find the search bar, which can be a bit of an inconvenience. However, this issue can be addressed by introducing a sticky header, significantly improving the ease of navigation for your customers.

Another thing you might care about is that the sticky header with the current logo might take significant space while scrolling. So I would like to suggest that you reduce the size of the logo to save more space to showcase the products.

• Use swatches

Product color or material swatches enhance conversion rate by reducing the number of clicks for customers to find the product they want. The shorter and easier a customer’s path to the desired product is, the more likely they will make a purchase.

• Add more sections
• Benefit section: This section gives your customers a reason to purchase from you instead of the competition.This helps reduce the bounce rate and increase the likelihood of purchase.
• Testimonial - customer reviews: This section will help you build customers’ trust. You can show rating stars for each product or you can add customer reviews as text and photos. Here is a demo for you:

• Have a newsletter form: Having a newsletter on your site, customers can subscribe to their emails to receive product information, any sales campaign, etc from your store.
• Instagram feed: Your Instagram content adds a fresh feel to your website by showing you’re active online and interacting with your customers.
• About Us section: A business can stand out with its brand story as it provides more insight about your business and also helps your store look more attractive.

To determine if a product is suitable for dropshipping, consider the following factors:

Product Characteristics:

• Unique Selling Proposition (USP): Does the product offer a unique feature or benefit that sets it apart from competitors?
• Profit Margin: Can you achieve a reasonable profit margin after accounting for supplier costs, shipping fees, and other expenses?
• Shipping Weight and Dimensions: Lightweight and compact products are generally more cost-effective to ship.
• Durability: Consider the product’s durability and potential for damage during shipping.
• Customer Demand: Is there consistent demand for the product? Use tools like Google Trends to analyze search volume.

Supplier Reliability:

• Reliable Shipping: Does the supplier have a proven track record of timely and accurate shipping?
• Good Customer Service: Can the supplier efficiently handle customer inquiries and returns?
• Clear Product Information: Does the supplier provide detailed product descriptions and high-quality images?

Market Competition:

• Niche Market: Consider targeting a niche market with less competition.
• Competitive Pricing: Research your competitors’ pricing to ensure your products are competitively priced.

Additional Considerations:

• Scalability: Can you easily scale your business as demand grows?
• Customer Service: Be prepared to provide excellent customer service to build trust and loyalty.
• Marketing Strategy: Develop a strong marketing strategy to attract customers and drive sales.

And here are some general tips for evaluating its potential as a dropshipping product:

• Research the market: Analyze customer demand, competition, and pricing.
• Find a reliable supplier: Ensure they offer competitive pricing, fast shipping, and good customer service.
• Calculate your profit margin: Factor in supplier costs, shipping fees, and other expenses.
• Test the product: Consider purchasing a sample to assess its quality and potential for damage during shipping.
• Create a strong product listing: Write compelling product descriptions, use high-quality images, and highlight the product’s unique selling points.

And that’s my feedback! Hope it helps you boost the conversion rate.

Cheers!

Kate | PageFly Team

[Serenova]

Thank you for responding, this is super helpful thank you!