Currently working on a new flow and I am a bit surprised that the option I am looking for does not seem available?
I have a trigger (new review is coming in). I manually publish my reviews, so I check if the review is published or not. If it is not published (because I did not have time to do so) I add a timer, which waits for a certain amount of time. After this, I want to link back to the original condition, to check again if the review is now published or not. But here is where I am stuck, there is no option to do this. From what I can see, I would need to create a new condition after the wait, checking for the published status again.
Is there really no way to move back to the original condition to re-check?
In your case, I do not quite see the problem – if there was Wait, then the review was not published initially, so I guess there is no need to re-check what was the status before?
Of course, if your condition was “if A or B” then you may need to remember what was the actual reason A or B, but in this case you may restructure your conditions – “if A”, else “if B” so that your tree of choices is exact.
Or, if you've asked about getting back to previous steps in your flow -- the Flow uses tree structure, there is no loop-backs possible.
So yes, if you need periodic reminders this can be unsightly or difficult with this kind of object.
Thank you. I think I forgot to add the outcome of the flow. When the review is published, I want to give the customer store credit. Hence why I want to circle back to see if the review has been published after x amount of time, so I can give the store credit. Hope that makes sense?
So basically for every published review, customer gets a store credit. But because I can only trigger the flow once a new review is in, I need to check when it is published, and only once it is published, I can finish the workflow and give the store credit. Otherwise I want to wait and re-check if it is published a bit later (I dont want to keep the customer waiting a whole day). But seems like this is what I will need to do, or just auto publish all reviews.