how did reactive it
Topic summary
A user reports their Shopify store has become inactive and is seeking help to reactivate it.
A support representative responds by:
- Requesting additional context about the issue
- Asking for the specific error message displayed when attempting to log in
- Explaining this information will help provide better assistance
Status: The discussion is ongoing, awaiting the user’s response with error details to troubleshoot the inactive store issue.
Hey @pawnmeow .
Thanks for reaching out.
Just to gather some additional context, could you let us know what specific error message you are receiving when attempting to login? As this information will help me assist you better in this situation.
Looking forward to your response.