Re: Troubleshooting: Products aren't displaying in my collection

Hi, I have done all the steps in adding the products to my collection and navigation. However, only 4-5 products got uploaded and the rest 90 or so do not display on the page. The page indicates For eg. 3 products out if 90.
These products were added together with the same process. This happened not this to one collection but to a new collection that I added to my page. I am assuming there is a bug or something in the Shopify app. I require support. Can someone please help. Thanks.

Hey @Zohra2 .

Thanks for reaching out.

I appreciate the context that you have shared with us as that is very helpful! Since I cannot authenticate you over the Community forums due to the sensitive information that needs to be shared, I am unable to view the specifics of the collection. In this case, it would be best to reach out to our live support to have a further look into the situation.

You can get in touch with our live support by logging into your online store using the Contact Us page. This will allow us to securely verify you as the store owner.

Once you successfully login, you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about the situation.

Let me know if you have any questions.