Received a 60 : SSL certificate problem: certificate has expired notification

Shopify Apps

Topic summary

Multiple Shopify app developers and partners are experiencing SSL certificate errors (error code 60: “SSL certificate problem: certificate has expired”) when making API calls to Shopify, including GraphQL and REST API requests.

Key Details:

  • The issue began appearing within the last few hours to days
  • Affects calls to both StoreFront APIs and Admin APIs
  • Code that has been stable for months suddenly started failing
  • Developers have verified their local certificates are not expired

Temporary Workaround:

  • Some users temporarily disabled SSL verification in cURL to maintain functionality
  • This is acknowledged as a workaround only, not a proper solution

Current Status:

  • The issue appears to be on Shopify’s end
  • No official response or acknowledgment from the Shopify Team yet
  • Similar incidents have occurred previously (a few months ago) and resolved on their own after a day or two
  • Discussion participants are seeking updates from Shopify and a better method for reporting such infrastructure issues
Summarized with AI on November 19. AI used: claude-sonnet-4-5-20250929.
1

I received a notification saying 60 SSL certificate problem and this is now prevented me from accessing my wholesaler at “https://dcapp.dropship-clothes.com/api-dcapp-redirect.html?code=f7d677c9513a21986b23e53a29e97ade&hmac=72c3b788ba41724981fb045f8aee182a88dc932769bb591059fe18a43bc175c6&host=a3VzaC1lbXBpcmUtY2xvdGhpbmcubXlzaG9waWZ5LmNvbS9hZG1pbg&shop=kush-empire-clothing.myshopify.com&timestamp=1668469740” is someone able to help in resolv

3 Likes
2

I am having the same response - started a couple of hours ago.

Below is the error I am getting in my logfile for a GraphQL call made to the StoreFront APIs. This code has not been touched in 2+ months, and just started happening. I have checked that local certificates have not expired.

“message”: “cURL error 60: SSL certificate problem: certificate has expired (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)",”,)

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3 
2022-11-15 07:21:01+10 shopify ERROR 60 : SSL certificate problem: certificate has expired

We also received the same error message this morning.
Temporarily turned off CURL’s SSL verification to work around.

2 Likes
4

We also received the same error message this morning.

60 : SSL certificate problem: certificate has expired

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5

Turning off the SSL verification worked for us.

2 Likes
6

The same error here as Shopify Partner. Any regression declared from Shopify Team ?

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7

My shop is having the same problem and we had to turn off SSL verification on our CURL calls. Any updates from the Shopify Team?

8

Just had this appear in the past week. Can anyone at Shopify assist?

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9

once again i wake up to message: ‘request to https://xxxxxxxxxx:shppa_xxxxxxxxxx@mystore.myshopify.com/admin/orders.json?status=open failed, reason: certificate has expired’. This happened a few months ago anyone ever figure this out? Last time it cleared up on its own.

10

Our system gets this message periodically when making API calls for orders. The code on our end has been stable/unchanged for months. Started happening again last night. It usually stops after a day or two, but is a real pita until Shopify corrects it. They apparently don’t anticipate expired certs. Would be nice to have a method for reporting it to them.