Recommendations for Experience Booking Business

So one of my clients is a waterpark and we sell sessions / tickets on said park.

We’re open almost all summer and have sessions throughout the day.

We’re looking for a bit of software / app that works with Shopify that provides very customisable ticket / booking functionality.

The park allows multiple groups on per time slot, not just one so this is a must.

Please can anyone recommend any Shopify apps that could help achieve this?

Cheers!

Hi @HarveyDonald ,

I’m Richard - CRO Expert at PageFly Landing Page Builder. Welcome to Shopify Community!

Regarding this concern, you could try out Appointment Booking App by SidePanda, which allows multiple customers to schedule the same slot. Customers will be able to add appointments to their own calendars without signing up or registering.

Hope my answer will be helpful for you.

Best of luck!

Hi @HarveyDonald

Chris here from BookThatApp.

BookThatApp has specific features designed for merchants who sell tickets for events or for timed entry requirements at parks, museums, etc.

These include:

  • Adding multiple types of tickets, such as Adult and Child, to the cart at the same time
  • Creating seasonal rates for each ticket type
  • Sending customers a fully customizable e-ticket for park entrance
  • Sharing availability across multiple products if your client has instructors that can teach multiple types of sessions.
  • Setting capacity at a time slot level as well as the ability to assign a size to a group. This can be helpful if you want to book in a group of 6 for example, and have that group size count towards total capacity.

BookThatApp also offers an API which allows you a high degree of customization if you want to build out a custom booking form, query availability or export booking data.

Feel free to reach out to us at support@zetya.com and we’ll be happy to share some live examples of our app being used for ticketed events or if we can answer any questions about specific functionality your client requires.

Thanks,

Chris

Hi @HarveyDonald ,

This is Aimee from indietravel.co.

We built the indie: Experiences app for Shopify to give tour and experience providers an easy e-commerce tool to supercharge your tour business. Over and above being able to use the app within your Shopify store to accept online bookings, you are also able to integrate to various channels (TripAdvisor, Expedia, Hotels networks etc) to sell your tours there and manage your scheduling and analytics in one single tool.

You can find out more about the app here https://apps.shopify.com/indie-experiences or feel free to schedule in a call with me so that I can answer your questions and show you a demo!

Best Regards,
Aimee [email removed] indie

Hi,

Appointment booking from slide panda works amazing. You must give it a try.

Hey @HarveyDonald

You can try the Slot App: SLOT Scheduling Booking App - Shopify Appointment Booking App | Best Booking System 2025 | Shopify App Store

The Slot app should work well for a waterpark setup, especially when you need multiple groups to book the same time slot.

Here’s how you can set up event ticketing for your Shopify business:

Here’s how to set up your waterpark ticket booking system:

Step 1: Link to Product

  1. Open SLOT app in your Shopify admin

  2. Choose “Link to a product”

  3. Select your waterpark ticket/session product from dropdown

  4. Click “Next”

Step 2: Configure Multiple Groups Per Session

  1. Under “Number of Appointments per Time Slot” select “Limited”

  2. Set “Max number of appointments per slot” to your session capacity (e.g., 50 groups)

  3. This allows multiple groups to book the same time slot until capacity is reached

Step 3: Set Up Summer Schedule

Configure your daily sessions using the calendar settings - set specific time slots throughout each day (morning, afternoon, evening sessions) for your summer operating period

Step 4: Enable Payment Processing

The system automatically integrates with Shopify’s payment system, so customers select their session time and complete checkout normally

This setup prevents overbooking while allowing multiple groups per session, perfect for waterpark operations!

Some main Slot features that will give you flexible booking functionality:

  • Multiple groups per session: You can set a limit for how many bookings you allow in each time slot. The app will let multiple groups book until that limit is reached.

  • Flexible session setup: Turn your ticket products into bookable time-based sessions. You can create different session types and durations throughout the day.

  • Seasonal scheduling: Set up your full summer schedule using recurring weekly patterns or specific dates. This works well if your hours stay the same each day.

  • Smooth checkout: Customers pick a time slot and check out through Shopify just like any normal product.

  • Real-time availability: The app updates availability automatically and hides sessions once they’re full, helping prevent overbooking.

Hope this helps! :hugs: