Hello everyone!
I’m looking for some guidance on how to redirect customers to a specific page I’ve created in Shopify when they encounter a 404 error.
Topic summary
A user seeks to redirect 404 errors to a custom Shopify page rather than the default error template.
Solutions proposed:
-
Direct template editing: Recreate the desired content directly in the 404 template file, avoiding redirects entirely.
-
Code-based redirect: Add JavaScript to
layouts/theme.liquidafter the<head>tag using Liquid logic to detect 404 pages ({% if request.page_type == "404" %}) and redirect viawindow.location.href. -
Third-party apps: Two participants recommend dedicated redirect apps:
- SEO Wizzard (supports wildcards, free)
- SEOAnt ‐ 404 Link Redirect (includes wildcard redirect features, 24/7 support, discounts for new users)
One response includes a screenshot demonstrating the SEOAnt app’s wildcard redirect configuration interface.
The discussion remains open with multiple viable approaches—template customization, manual code implementation, or app-based automation—depending on technical comfort level and feature requirements.
The easiest and IMHO better way would be to simply recreate that page content on the 404 template.
If you want to actually redirect your visitors, then you should edit your layouts/theme.liquid and add something like this right after <head …> tag:
{% if request.page_type == "404" %}
{% endif %}
1 Like
Hello
You can use an URL redirection app like https://apps.shopify.com/seo-wizzard for redirecting the 404 errors. The app also supports wildcards and it is completely free.
Hi,
You can try using SEOAnt ‑ 404 Link Redirect shopify app.
It helps solve the 404 problem of shopify website.
It can help you redirect customers to the specific page you created in Shopify when they encounter 404 errors.
You can solve it by following the screenshot.
If you really don’t know how to set Wildcard Redirect, use this link to install it (new users can enjoy off), and you can contact the online 7*24 hours customer service for help