I am trying to update my slideshow slides. I used slides set for 2048x1024, and 1600x500, trying to find the best fit. When I design the slide in canva, it looks great. When I upload the slide image into the slideshow in the Customize/editting view, it looks great. When I look at it on desktop as a live site the slide is zoomed in a little and things around the edges, specifically top and bottom, are cut off. How do I fix this?
Topic summary
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Issue: Slideshow images appear correctly in the theme editor preview but on the live desktop site they are slightly zoomed in, cutting off content at the top and bottom edges.
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Attempts so far: The poster designed slides in Canva and tested multiple image sizes (2048x1024 and 1600x500). In both cases, the images looked fine in the Customize/editing view but not on the live site.
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Context: The discrepancy is specifically between the theme editor preview (“Customize/editing view”) and the published storefront on desktop. No mobile behavior was mentioned. No code or media attachments were provided.
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Request/goal: Guidance on how to prevent the live slideshow from cropping/zooming the images and to make the live view match the editor preview.
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Latest update: A responder asked for the store URL to investigate further.
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Status: Unresolved; awaiting the store URL and further troubleshooting.
