Refund_discrepancy kind of order_adjustment is getting created with same refund amount

Retired Boards Appdev Customers Discounts And Orders
1

A refund is created with $29.55, which is a refund against the line item in the order.
But we see an Order_adjustment with the same amount is getting created of kind refund_discrepancy.
The “AfterPay” gateway is used.

Because we are refunding the full line_item amount we should be seeing any refund order_adjustment, I am not sure how this refund_discrepancy is showing up in refund JSON.

I have attached the complete order JSON for reference.
Please help me understand how this order_ajustment of kind refund_discrepancy in the refund got created.

1 Like
2

any update on this issue? We are experiencing the same issue

3

no. Are you using any third party refund integrations such as Loop or
returnly?

4

no just vanilla shopify

1 Like
5

Your json has this inside of it:

GHK-0100 : Not loving the fragrance -- processed by Returnly for RMA #34183527 -- refund value applied to original payment method

I kind of suspect your shop is connected to Returnly