Refund for shipping costs

Topic summary

A user made errors on a shipping label and needed to void it, seeking information about obtaining a refund.

Refund Process:

  • Navigate to Shopify Admin > Orders and select the relevant order
  • Locate the fulfillment section and click “Void Label”
  • Confirm the void action

Refund Details:

  • Refunds process automatically once the label is successfully voided
  • Processing time: up to 10 business days
  • Funds return to the original payment method used for the label purchase

The issue appears resolved with clear step-by-step instructions provided for voiding labels and receiving automatic refunds through Shopify’s system.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.

I made some errors on shipping label and had to void the label. How can I get a refund?

No worries you can get a refund for a voided shipping label on Shopify!

Here are the steps to request a Shipping Label refund on Shopify.

  • Go to Shopify Admin > Orders.
  • Click on the order where you purchased the label.
  • Under the fulfillment section, click Void Label.
  • Confirm to the void label.

Refund Process Details:

  • Refunds are automatic once the laebl is successfully voided.
  • It may take upto 10 business days to reflect in your account.
  • Shopify will refund the amount back to your original payment method that used for label.

By following these simple steps you can request a Shipping Label refund on Shopify.