Main issue: A user says they are not using Shopify, were charged today for a subscription after experimenting with the platform, and missed the window to cancel. They have already closed the store and are requesting a refund.
Evidence: An image/screenshot was uploaded, likely to show the charge or account status, but its contents are not described in the post.
Status and next steps: No replies or decisions yet. The user is seeking guidance from support on refund eligibility and how to process the refund given the store is closed and the charge just occurred. The thread remains open with no resolution reported.
