Refund Withheld

Where’s my refund? It’s been withheld since November 2023.

Hi @smssssss !

For any refund concerns or request, you will need to directly contact Shopify support team. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the “I still need help” or “chat with a support advisor” option appear.