Refunding

I have not got any response from this vendor whatsoever. I haven’t received any shipping details and no tracking number or anything. I was trying to get in touch with the vendor from the day l payed onwards. It has been three days and l haven’t got any response from the vendor. I would like to get my refund if they are not going to send any real products with a tracking number. The vendor is HustleNation. I have two different orders from the same vendor. I have only received links but nothing else.