Regarding the issue of garbled characters in the received form

Store Design
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1

I frequently receive forms with no content. I don’t know how to resolve this issue.

You received a new message from your online store’s contact form.
Country Code:
RU
Product:
Product question for: https://www.thebesttailor.com/products/harem-pants-women-summer-white-cotton-trousers
Name:
SZjlXzmCWFbBgeSiTlwhBP
Email:

lad73@msn.com

Body:
BKXhgmcrfkHoTmglSYXbvl

You received a new message from your online store’s contact form.
Country Code:
RU
Product:
Product question for: https://www.thebesttailor.com/products/harem-pants-women-summer-white-cotton-trousers
Name:
lCwqiexGgaJJZvKX
Email:

poohcountry@nycap.rr.com

Body:
TkXuPnGvIPdPqYRdVpBn

3

I tested them and they are normal.

4

Consider them bots?
Would be my first guess.

5

Hi @thebesttailor :waving_hand: radom letters in the alphabet isn’t garbled it’s just nonsense from the beginning.
If they are all from RU and you don’t sell in RU just set up a spam filter.

Enable hcaptcha settigns on the store to try and minimize bots
https://help.shopify.com/en/manual/online-store/setting-up/preferences#protect-your-store-with-hcaptcha

If this is are custom form , that allow code modifications, there are options

If you don’t know what any of this means you can reach out to me or other similar contributors for customization services.
CLICK my profile-pic or visit my profile on the forums
ALWAYS include context in new communications, e.g. reference urls, posts urls, etc