Hi, for some reason the county (or region) field is missing from the UK checkout. If you select US, then its there, just for UK. Any ideas?

Hi @samanthabishop Can you please share the store url so that i can check the issue and get back to you. Thanks

thanks - https://florasoames.com/

[Screenshot 2024-01-29 at 10.31.45.png]

it says ‘country / region’ at the top when selecting country, but no place to enter you’re county in eg Berkshire, Wiltshire, Somerset etc. if you switch to US it is ok

@samanthabishop I guess you did’t setup store shipping for the United Kingdom states you have to first setup i have tested it. Please follow the insturction below or click on this shopify Login to your Shopify Admin Click on ‘Settings’ > ‘Markets’ > ‘International’ Click on ‘Manage’, and then cli…

thanks we have the international market setup and active and UK also.. IS this what you mean? Also our shipping profiles are setup also. Many thanks

@samanthabishop Sounds good that you market profile is already setuped, Let me know if you want me to to look into it. Thanks

Ive just seen on a few other UK shopify sites that actually none of them have the county or region field. so maybe i’ll just leave it!

Thanks for helping :slightly_smiling_face:

@samanthabishop No worries :slightly_smiling_face: happy to help you Thanks

Region / county field missing from UK checkout

Shopify Discussion

samanthabishop January 29, 2024, 12:18pm 10

Thanks for helping

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Region / county field missing from UK checkout

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