Region / county field missing from UK checkout

Topic summary

UK checkout does not show a county/region field, while the US checkout does. The label reads “country/region,” but there is no input for UK counties (e.g., Berkshire, Wiltshire, Somerset).

Actions taken: the store URL and a screenshot were shared. A responder suggested configuring UK regions via Shopify settings (Settings > Markets > International > Manage > Activate) and referenced shipping setup documentation.

Current status: the store already has International market and shipping profiles active. The responder offered to investigate further if needed.

Outcome: the original poster noted other UK Shopify stores also lack a county field and chose to leave it as is, implying this may be expected behavior for the UK checkout. No definitive platform-side explanation or fix was confirmed; discussion ends amicably without a technical resolution.

Summarized with AI on January 7. AI used: gpt-5.