Learn more about managing your payments while running your Shopify store in India. This thread is part of the Regional Support threads offered for merchants based in India. To see which other topics are available, you can visit the India hub here . There are a number of different payment gateways a…

hi @Elle @Victor_5 i have added both paytm and cashfree but my customers cant pay the money at the checkout. it shows your payment can be processed for technical reasons. try again or use a diffrent payment. please help us in this issue with=out payment gateway it make huge problem. [WhatsApp Im…

Hi @loki1 , Thank you for getting in touch and for sharing that screenshot. Have you been able to process any payments via these gateways on your store, or have they not worked since you enabled them as activate gateways? When did you create your merchant account with Cashfree and PayTM? Kind rega…

Hi @Victor_5 My customers tried to pay through these payment gateway but all the payment is gone through abondened checkout. it’s been one month our website is launched and I have integrated about one month. In test payments it is working but in real transaction it shows like this which I have show…

Hi @loki1 , Okay, I see. I’ll need to take a closer look at your store to try and determine the issue, so will email you shortly and authenticate you on your store. Please look out for my email and get back to me there so I can continue to help. Kind regards, Victor | Shopify Social Care

Hi @Victor_5 and @Elle , I am looking for a solution for my website where certain products are prepaid only and certain can be COD as well. The customer can see if on the product page if a certain product is COD or Prepaid. At check out, I need split payment options where customer can pay for the…

Hi, @NG_TT This feature is not currently supported on our Basic, Shopify, and Advanced plans; however, this is something that can be accomplished with Shopify Gold. If your business is currently processing a large amount of sales this option may be best for your business! I can see that you posted …

Hi Shopify, I’m using Advanced COD for India app for Cash on Delivery orders. But, I’m seeing lot of scam/bogus purchases without proper Phone Number, Email ID or even Address. Is there way to verify their phone number with OTP without adding any apps. Your response is much appreciated. Thanks, …

Hi, @Weyday Sorry to hear you are experiencing an increase in scam orders, that’s definitely frustrating! Currently, SMS verification at checkout is not a core feature of Shopify. Our developers are aware that this feature has been requested, and we do hope to offer this in the future! As a worka…

Thank you Elle for your support, appreciate it.

Regional Support: Payments (India)

Payments + Shipping & Fulfilment

NG_TT December 21, 2020, 7:44am 33

Hi @Elle ,

I would certainly be interested in knowing which payment gateway can pass on refund information to shopify so that order cancellations and returns are easier to track on shopify as well.

Thanks!

Neha

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Regional Support: Payments (India)

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