Learn more about managing your payments while running your Shopify store in India. This thread is part of the Regional Support threads offered for merchants based in India. To see which other topics are available, you can visit the India hub here . There are a number of different payment gateways a…

I am unable to activate PayPal express checkout on my Shopify store. All my other requirements are setup. I need to connect my PayPal with shopify. Please help.

Hi @Anish3 , Thank you for getting in touch. PayPal Express Checkout is available to merchants in India if they sell in either GBP or INR, and you can read more about the setup process here . You will need to first create a PayPal business account before activating the gateway in your store. Once th…

I’ve tried these steps but my integration with PayPal is not working. Please help me out.

Hi @Anish3 , Did you complete the setup process as mentioned above, or did an error occur when you tried to activate your PayPal account within Shopify? Does the gateway show as activated in Settings > Payment providers? Please provide as much information as you can about the issues you’re experie…

Hi, @arunsharmaseo Happy to help you with this! Can you please let me know exactly what steps you are taking? Also, if you’re receiving any error messages in particular please let me know what they say. As a troubleshooting step, please try to connect your account within an incognito window insid…

Thanks for the reponding. I tried it also, but nothing happened.

Sorry to hear that didn’t work for you, @arunsharmaseo Would you be able to expand on how nothing happened? Perhaps you can share a video of the steps you are taking, so I can see exactly what is going on. Thanks so much!

Hi - I just carried out a of test transaction using Razorpay as an alternative provider. I then cancelled the order via Shopify and issued a normal refund via the Razorpay dashboard . But the amount paid is still showing up in the Shopify Dashboard? How do I mark this payment as refunded? Sorry, th…

Hi, @vssc When you cancelled the order via Shopify, did you see the option to refund? When cancelling and refunding orders, you should do so within the Shopify admin, and not the gateway directly. We have a helpful guide which provides the steps to cancel and refund orders here. If you have alrea…

Regional Support: Payments (India)

Payments + Shipping & Fulfilment

arunsharmaseo October 29, 2020, 3:34pm 6

Hi,

I am not able to activate Paypal Express Checkout option. I have valid Paypal account, but when i am going to connect with shopify, nothing happened.

Please help.

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Regional Support: Payments (India)

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