Now that I am being made to pay over $1000 dollars a year for POS Pro (essential if you want to offer something as simple as customer exchanges, extortionate imo), are there any plans to upgrade the un-Pro looking, janky, terribly card payment machine to something that looks even vaguely ‘Pro’-fessional?
It doesn’t beep. Elderly customers can’t press the buttons, they’re too stiff. When they put their card over the machine to do contactless, the green lights that indicate that the payment has been successful is covered up by the card itself. When a customer has to do chip and pin, they can’t find the hole for the card to go in to, there is a lip that gets in the way.
It’s genuinely terrible.
I’m happy to invest in equipment, if it’s good.