Regional Support: Shipping (India)

Payments + Shipping & Fulfilment

Topic summary

This thread serves as a resource hub for Indian Shopify merchants managing shipping and fulfillment. It covers domestic and international shipping options, zone-based pricing strategies, and recommended third-party apps.

Key shipping apps highlighted:

  • Shiprocket, Delhivery, Multi Carrier Shipping Label, Pickrr, Vamaship, and Shypite for carrier integration
  • SMS Alerts India for shipping confirmations
  • Apps supporting GST compliance and CSV-B for FedEx

Common merchant challenges discussed:

  • Setting up pincode/postal code restrictions for serviceable areas
  • Configuring city-based delivery limitations (not natively supported; requires workarounds via apps like Advanced Shipping Rules or Better Shipping)
  • Testing shipping rates during development with password-protected stores (requires temporarily disabling password page)
  • Local delivery profiles not appearing in draft orders
  • International shipping from India to UAE (UPS, FedEx, DHL recommended)

Technical notes:

  • Checkout customization is limited; city-locking at checkout isn’t possible
  • Live shipping rates from apps like Delhivery require published stores for proper testing
  • Theme issues (like Empire theme display problems) should be directed to theme developers

The discussion remains active with merchants requesting additional courier integrations like DTDC.

Summarized with AI on November 12. AI used: claude-sonnet-4-5-20250929.
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Hi @Debdutto ,

Thank you for getting in touch and for sharing that screenshot with me here. Are you using Shopify’s own local delivery feature, or one provided by a third-party app? Is this draft order being created so you can send an invoice to a customer and ask for payment?

Kind regards,

Victor | Shopify Social Care