Hi @scentfolio , ideally, when an order is placed, it will be imported to your Delhivery account, and you will be able to process the shipments from there. Please wait for a few minutes and check if the order has been imported. If not, you may need to contact their support team.
Topic summary
This thread serves as a resource hub for Indian Shopify merchants managing shipping and fulfillment. It covers domestic and international shipping options, zone-based pricing strategies, and recommended third-party apps.
Key shipping apps highlighted:
- Shiprocket, Delhivery, Multi Carrier Shipping Label, Pickrr, Vamaship, and Shypite for carrier integration
- SMS Alerts India for shipping confirmations
- Apps supporting GST compliance and CSV-B for FedEx
Common merchant challenges discussed:
- Setting up pincode/postal code restrictions for serviceable areas
- Configuring city-based delivery limitations (not natively supported; requires workarounds via apps like Advanced Shipping Rules or Better Shipping)
- Testing shipping rates during development with password-protected stores (requires temporarily disabling password page)
- Local delivery profiles not appearing in draft orders
- International shipping from India to UAE (UPS, FedEx, DHL recommended)
Technical notes:
- Checkout customization is limited; city-locking at checkout isn’t possible
- Live shipping rates from apps like Delhivery require published stores for proper testing
- Theme issues (like Empire theme display problems) should be directed to theme developers
The discussion remains active with merchants requesting additional courier integrations like DTDC.