Learn more about handling shipping and fulfilment while running your Shopify store in India. This thread is part of the Regional Support threads offered for merchants based in India. To see which other topics are available, you can visit the India hub here . Merchants based in India can choose to s…

Hi @MayFlower1980 , Okay, I see. Whilst you may not be able to restrict orders based specifically on a customer’s city, there are apps that allow for greater control over where you ship to and can allow you to prevent orders being placed by customers in specific postal codes. I would recommend chec…

Thank you Victor. Will test these out as well. Appreciate the assistance.

Hi @MayFlower1980 , No problem at all, I hope they’re of use. Let me know if you have any further questions.

Hi Victor, I have website under development and not published yet. I have installed Delhivery CL app (India specific shipping service provider). While testing the product cart and checkout, I dont see the shipping charges from delhivery app so I am unable to initiate payment too. I did check shippi…

Hi @scentfolio , Thank you for getting in touch. To confirm, is this the app you are using? Are these live calculated shipping rates you’re wanting to offer via the app?

Yes. This is the app. Customers will get live rates of shipping when they insert their address during checkout. Currently, I have created a shipping profile but I will have to add these orders manually into the Delhivery app/website.

Hi @scentfolio , Okay, I see. My recommendation would be to contact the developers of the Delhivery app directly as it is built and supported by a third-party. They can offer further support on why the live rates are not displaying as they should. You can reach them at integrations@delhivery.com .

Hi @scentfolio , ideally, when an order is placed, it will be imported to your Delhivery account, and you will be able to process the shipments from there. Please wait for a few minutes and check if the order has been imported. If not, you may need to contact their support team.

Thank you. I will reach out to the integration team.

Thanks Victor. But can I check this function un draft stage? My website is not published yet so I am unable to check the complete process of product cart to pay to shipping. My hunch is that I may have to publish it but password protected and check the shipping stage.

Regional Support: Shipping (India)

Payments + Shipping & Fulfilment

Victor_5 August 22, 2023, 2:58pm 35

Hi @scentfolio ,

No problem! Please let me know if you need help with anything else.

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Regional Support: Shipping (India)

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