Regional Support: Taxes (Ireland)

Topic summary

This thread addresses VAT tax configuration challenges for Irish Shopify merchants, particularly post-Brexit complications with Northern Ireland.

Core Issue:
Merchants based in the Republic of Ireland report that Shopify incorrectly applies UK VAT (20%) instead of Irish/EU VAT (23%) when selling to Northern Ireland customers, despite only having Irish VAT registration.

Key Technical Details:

  • Irish VAT registration required when turnover exceeds €37,500 (services) or €75,000 (goods)
  • Northern Ireland has dual status post-Brexit: part of both UK and EU tax regimes
  • Under the NI Protocol, sales from Republic of Ireland to Northern Ireland should charge EU VAT rates
  • The platform splits UK by region for shipping but not for tax markets, causing configuration conflicts

Attempted Solutions:

  • Support suggested changing default location (impacts local pickup functionality)
  • Recommended contacting support team directly with ticket #25280879
  • Dynamic tax-inclusive pricing suggested for merchants with both Irish and UK VAT numbers

Status:
The Northern Ireland VAT rate issue remains unresolved after 4 years. Some merchants have disabled Northern Ireland ordering entirely. Support escalates individual cases to the tax team, but no systematic platform fix has been implemented. Merchants are advised to consult tax professionals for compliance guidance.

Summarized with AI on November 4. AI used: claude-sonnet-4-5-20250929.

Hi Victor,

Did I get it right, I need to register for VAT regardless how much I sell if I target other EU countries? How should I handle the US market regarding taxes? Thanks, Annamaria