Registration Form - Can't See A New Field I Added In The Customer Section

Store Design
1

Hi,

I’m using the Dawn theme.

I added new field “City” to the registration form. so now it looks like this:

Ben1000_0-1661105827880.png
Ben1000_0-1661105827880.png400×389 19.1 KB

But somehow I can’t see the City field in the customer section, there is no ‘City’ tag.

Ben1000_1-1661105827886.png
Ben1000_1-1661105827886.png400×121 13.4 KB

The ‘Location’ field that was already existing doesn’t help much - it shows:

  1. only the Country

  2. The city only if the customer already purchased something

But I need to know the city the user filled in case he is not a customer yet.

How can I see this information?

Thanks

2

Hi @Ben1000

The fields that we add as custom field can’t be saved and sorted on customer section. However, you can convert that field entry as tag for city and when customer fill the city and register himself then in the backend. The city name as tag adds, and then you could sort the customers according to their cities.

Thanks

@Sheesh_b

1 Like
3

Hi @Sheesh_b ,

I made some tests and tried to filter but I don’t see the city name for customers who registered without buying a product yet.

Can you elaborate how I can do it?

4

Hi @Ben1000

Just follow the steps:

First, see what I tested.

  1. I created a custom field for city, which is a single line text field

Code used on Shopify Refresh theme

Code:

Which resulted like below.

Sheesh_b_1-1661193704599.png
Sheesh_b_1-1661193704599.png650×362 11 KB

  1. Now code is provided and when I submitted the form, a new user is created on the backend and the tag created is ‘Alaska’

Sheesh_b_2-1661193853733.png
Sheesh_b_2-1661193853733.png1063×369 14.9 KB

  1. Now, you can sort users using tag like below:

Sheesh_b_3-1661193910864.png
Sheesh_b_3-1661193910864.png650×460 13.2 KB

  1. I searched for Alaska and this is the result:

Sheesh_b_4-1661193990563.png
Sheesh_b_4-1661193990563.png1671×510 13.6 KB

I hope this will solve your issue.

Let me know if you still need any assistance.

Thanks

Sheesh

1 Like
5

Hi @Sheesh_b ,

Is it possible not to search for a specific tag and see all the info, fir example a column that will show me the city? Because I will have many cities and I also can’t guess what all my customers cities.

6

Hi @Ben1000

Unfortunately, there isn’t a way to add a custom column, which we add in the register form.

7

Hey @Ben1000 - The only way to add new fields to the customer registration form that sync to the Shopify Admin > Customers page is via the Shopify Admin API. Said another way, an app is required. Either a custom app or a ready-made app available on the Shopify App Store.

We built the Customer Fields app to help bridge this gap, and it works seamlessly with customer addresses. This feature is available on the app’s Lite plan at just $12/mo.