Related Products section not persisting after adding to cart

Technical Q&A
, , , ,

Topic summary

  • Main issue: After enabling Shopify’s Search & Discovery app and configuring complementary products, the Related Products section and the Complementary Products block display correctly on product pages but disappear once an item is added to the cart.

  • Observed behavior: The user suspects this is intentional logic (items considered “discovered” upon add-to-cart) causing the sections to hide.

  • Goal: Keep recommendations visible at all times, regardless of cart actions.

  • Status: No solution or setting provided yet; user is asking whether persistence is possible (via configuration or theme/app changes). Discussion remains open.

Summarized with AI on January 8. AI used: gpt-5.
1

I have started using the Search & Discovery app and added complementary products for each of my products. I noticed that if I navigate in each individual product page, the Related Products section and Complementary Products block in the Product info section are showing correctly. Perfect.

However, once I add one of the products to the cart it stops showing the Related Products section and the Complementary Products block in the Product info section.

I understand it’s because the customer has “discovered” the product when adding to cart. However is there a way to persist the recommendations so that it never goes away?