Issue: On the product’s canonical URL (primary product link), the “related products” section is not showing truly related items. When the same product is accessed via a collection URL (product page reached from a collection, with collection context in the path/params), the related products display correctly.
Context: Another website using the same Shopify theme does show correct related products on canonical URLs, raising the question of why it fails only on this site.
Status: No troubleshooting steps, causes, or fixes provided yet. No images or code shared. The question remains open and unresolved.
Hi, related products aren’t related on a canonical url as this one https://ifitt.nl/products/aerowork-walkdesk-aewo100. However, from a collection, the product page related products section does show related products: https://ifitt.nl/collections/loopband/products/aerowork-walkdesk-aewo100?_pos=1&_fid=01b358613&_ss=c.
A different website uses the same theme, and on his website it does work with canonical urls. Why not on mine?