Remove Buy Again button from order status page

Retired Boards Appdev Customers Discounts And Orders

Topic summary

Main issue: Remove the “Buy Again” button from the order status page to prevent incorrect reorders and missing customization data.

What’s known:

  • Merchant explored a Checkout UI extension but noted guides only show adding content, not removing elements.
  • A responder stated a beta flag exists that support can enable to remove the button.
  • The original poster agreed to contact support.

Latest update and conflict:

  • Another merchant later reported support told them nothing could be done, suggesting inconsistent or unavailable access to the beta.
  • Impact cited: “Buy Again” does not carry over customization data, leading to customer confusion and extra back-and-forth.

Decisions/action items:

  • Contact support to request enabling the beta flag that removes the button.

Open questions / status:

  • Whether the beta flag is still available, account-limited, or regionally restricted remains unclear.
  • No confirmed resolution from the original poster; the thread remains open/ongoing.

Notes:

  • An image showing the button placement is included but not essential to the solution.
Summarized with AI on December 23. AI used: gpt-5.
1

Hello!
I have a problem with my order status page that is crutial to the store functionality. I need to be able to remove the ‘Buy Again’ button from the order status page. Se picture below

BuyAgainHelp.jpg
BuyAgainHelp.jpg1259×856 60.6 KB

Can someone point me in the right direction?

I have previously created a custom app for the store and my last option is to try my hands on adding the Checkout UI extension. But all the guides I’ve seen have only added content to the page and not removed it.
Does anyone have a helping hand in this?

Kind regards Alicia

2

Hi Alicia_P,

There’s a beta flag that can be added to your store that will remove the Buy Again button. If you contact support, our team can add this for you.

3

Thank you Liam for letting me know. I will do that.
Thank you

4

Did you have any success with this? I’m trying to do the same and Shopify Support says theres nothing they can do. Buy again doesnt carry over my customization data and is creating a lot of back and forth with customers to find out which order they wanted duplicated.

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