Remove Order Tag "shopify:shipping"

Shopify Discussion

Topic summary

Issue: Orders were automatically receiving the tag “shopify:shipping,” including POS sales, which offered no useful info. The poster asked if this was a Shopify default and how to remove it (considering Shopify Flow).

Key points:

  • Not a Shopify default; order tags should be blank unless set by apps or workflows.
  • Suggestions included checking installed apps and reviewing the order timeline for app actions.

Update/outcome:

  • A packing app was identified as adding the tag. No in-app setting was found to disable this behavior.
  • The order timeline did not clearly reveal the culprit, but app testing pointed to the packing app.
  • Shopify Flow (Shopify’s automation tool for creating rules/workflows) was used to automatically remove the tag in specific cases.

Status:

  • Mitigated: The tag is being auto-removed via Shopify Flow.
  • Unresolved at source: The packing app still applies the tag, and a direct setting to stop it wasn’t found.
  • Next steps (implied): Contact the app developer or continue relying on Flow for cleanup.
Summarized with AI on January 25. AI used: gpt-5.
1

All of my orders appear to be tagged with “shopify:shipping”. Is this the case for everyone on Shopify? Does an app I have tag it with this? It is annoying because the order tag has no informational content and even applies to orders that are sold at POS. How do I change this (Do I have to use Google Flow to remove the order tag)?

Thanks for the help in advance.

2

Hi @Corey1977 ,

Nope, by default it should be blank. I would check all the apps that have been installed, maybe one of them has a setting hidden somewhere for it.

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3

You could also try reading the timeline on the order details page, that might provide some clues on apps that alter your orders.

4

Thanks for the info. It appears that one of the packing apps is adding tags and could not identify a way to change the tagging. I ended up using Shopify Flow to remove the tag automatically in specific cases.

5

Thanks for the info. The timeline on order details did not reveal any clues. It appears that one of the packing apps is adding tags and could not identify a way to change the tagging. I ended up using Shopify Flow to remove the tag automatically in specific cases.

1 Like