Remove overlay from video preview

[tailys]

I have videos, with a white background, which are Shopify hosted. in preview mode, there is a gray shadow over the image. Once the movie plays, the background turns white.

I would be super appreciative on any advice how to turn the background wide in the preview.

Thanks

[Rohail_Ali_12]

Hi @tailys ,

Could you please share the URL of your store? I’d be happy to provide the code you’ll need to add to remove the overlay.

Best regards,

[tailys]

Hi Rohail Ali

I appreciate your help. I’m in the progress of adding a custom domain name, but I’m having some problems. Temporary URL is

65f757-8b.myshopify.com

If you click on “let’s play a fun game”, you will see the videos with the grey overlay. They are originally on a white background.

Many thanks for your help, Kai

[Rohail_Ali_12]

Hi there,

I took a look at your website and noticed that your thumbnail has a gray background. I’ve attached an image for your reference.

Best regards,

[tailys]

Thanks for checking it out. The thumbnails are auto generated. The video has a white background. I’m trying to figure out a way how the thumbnail could come in with a white background.