Hey
I did several test orders (real paid) to test our website. In the near future we will put the website live but I want to remove all the test orders we did and start from zero again, how can I do this?
Topic summary
A user needs to remove multiple paid test orders from their e-commerce platform before launching their website and wants to reset the order database to start from zero.
Current Solution:
- Orders must be deleted individually through each order’s detail page
- A delete button appears at the bottom right of order details
- Tip: Use Ctrl+click or right-click to open multiple orders in separate tabs for faster batch deletion
Unresolved Issue:
- Even after deleting all test orders, the order numbering system continues from the last number (e.g., starting at #12 instead of #1)
- No solution has been provided for resetting the order counter itself
- Multiple users are seeking answers to this numbering reset problem as of February 2025
Anyone?
If you click to view each order, at the bottom right of the order details is a delete button - you’ll need to delete all test orders one by one.
Ctrl+click each order (or right-click, open in new window) and you can switch between each tab, scroll to the bottom, hit delete and confirm - you can remove many orders quite quickly this way.
Did you ever find an answer for this? I have deleted all my test orders but it still comes up as order number 12 before we launch and I want it to start with order number 1.
I am too, looking for an ansewr to question Feb 2025